Energy Switching Campaign
DECC will be announcing an energy switching campaign next week. It will run until the end of March. The aim of the campaign is to encourage more people to switch their energy supplier/tariff to save money. There will be a widespread media campaign, including newspaper, radio and television advertising. The primary audience are those who have never switched or who have not switched recently.
We would like the Network to help us reach consumers who may need additional help with switching. We are developing campaign materials that we can share with you prior to the launch on Thursday 19th February. This will include a press release and downloadable posters for you to use. Members of the Network are encouraged to refer people to the BeAnEnergyShopper.com website (which will go live from Tuesday 17th) or call the ESAS phone number (0300 123 1234).
***Please note that we thought it would be useful to give you advance warning of the launch of the campaign, however this information is embargoed until Monday 16th February 2015 so we ask that you not share it more widely until then***
Please let us know how you get on with promoting this campaign by sending an email to BESN@decc.gsi.gov.uk
Government Electricity Rebate
In addition to the switching campaign, we would like your help to let as many pre-payment meter customers know that time is running out for them to redeem their £12 Government Electricity Rebate Voucher if they haven’t done so already. They must use their voucher by 28 February 2015. After this, they will not be able to get the rebate.
The Government Electricity Rebate is a £12 government contribution to help lower the impacts of Government environmental and social policy costs on consumer energy bills. It is part of a wider package of measures which will reduce household energy bills by an average of around £50 per year.
We particularly want to focus our communications on areas where there has been low uptake of the voucher. This includes areas such as:
We would encourage you to use your communication channels to tell people that the £12 rebate is available for a limited period only and for them not to miss out.
Pay As You Go customers were sent a voucher in November 2014 to be redeemed for electricity credit when they topped up at their retail outlet. PayPoint, Payzone and Post Office outlets are all able to transfer the credit onto customers’ Pay As You Go keys.
If people haven’t got their pre-payment voucher, they should contact their energy supplier. To find out more information visit GOV.UK