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As part of this year’s BESN programme, DECC and NEA are organising a series of BESN Information & Networking Workshops for Champions. A draft programme is available here for further information and to give you a feel for the themes and topics which will be covered.

The workshops will provide an opportunity to ask questions, share information and engage with other members of the Network. All Champions are required to attend one of these Workshops and we also have limited spaces available for Volunteers if this would be helpful. Representatives from the BESN Team will be attending the sessions and look forward to meeting you.

Based on the preferences indicated in your BESN application forms, the workshops will take place at:

• LONDON - 24 September
• YORK - 29 September
• MANCHESTER - 30 September
• BIRMINGHAM - 1 October
• PLYMOUTH - 6 October
• BRISTOL - 7 October
• MANCHESTER - 13 October
• PETERBOROUGH - 14 October
• BRIGHTON - 20 October
• LONDON - 21 October

To run these workshops effectively we need a minimum number of attendees and unfortunately due to low demand, we have had to drop a few of the planned locations. You will need to register your attendance for one of the Workshops by emailing NEA’s with your preferred location by the 16th September. Please indicate to Lynsey if you have any dietary or access requirements.

We look forward to seeing you at the Workshops!

The BESN Team

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New Training Materials are now available

Welcome to the Big Energy Saving Network 2015/16! We are delighted to be working with you to deliver this year’s programme.

DECC has commissioned NEA to develop an e-learning training course for this year's Network Champions and Volunteers. The online course has been specifically designed to help you deliver the key messages and objectives of the BESN programme.

DECC and NEA recommend that all Champions and Volunteers (where possible) complete the e-learning course as soon as possible and before their attendance at a Practical Information and Networking Workshop. Once you have successfully completed the course and short multiple choice quiz there will be an opportunity to gain an accredited Continuing Professional Development (CPD) certificate (awaiting accreditation).

In order to access the e-learning, please read the step-by-step guide which explains how to create your user account. If you encounter any difficulties accessing the course, contact NEA’s Colin Dunn.

To support the e-learning course, NEA have prepared the following documents which are all available for you to download from the BESN Resources page:

• Champion Resource File containing key training information and hand-outs
• A presentation and accompanying script to aid the delivery of your Frontline Worker training sessions
• An information hand-out to be left with Frontline Workers at the end of their training.

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Updates coming soon!

The website will be updated very soon in anticipation of the 2015-16 Big Energy Saving Network! Keep an eye out for new resources and training materials, dates for the BESN workshops and much more information.


Thanks, the BESN Team

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Launch of the 2015/16 Big Energy Saving Network

DECC is delighted to announce that the application process for the 2015/16 Big Energy Saving Network has launched today. The guidance notes and application form are available to download here. Please note the deadline for receipt of completed applications is 10pm on the 17 July 2015.

Eligible third sector organisations and community groups from across Great Britain are encouraged to apply and we welcome applications from previous members of the Network.

We have amended the application form and guidance and are expecting a high level of interest in this year’s programme. Therefore, please read the guidance notes and pay careful attention to the questions in the application form. All bids will be rigorously assessed against the grant criteria outlined in the guidance. Remember, we can only take into consideration the information contained in your application form so please ensure you provide all the required information.

If you have any questions about the application process, please contact us using BESN 2015/16 Query in the subject line of your email.

Thank you for your interest in the Big Energy Saving Network.

Kind regards,
The BESN Team

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Thank You

Thank you for submitting your BESN Final Reports and Case Studies - the Team appreciate your help and diligence in submitting reports and case studies on time.

If you have any queries please contact us at

The BESN Team

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Chesshire Lehmann Fund – open for applications

The Chesshire Lehmann Fund is currently open to applications with a closing date of Friday 1st May 2015. The Trustees aim to support academics and community groups/not-for-profit organisations based in England, Wales and Northern Ireland who wish to undertake active research or evaluation into the relationship between fuel poverty and energy efficiency. The Fund runs two streams: Academic Research and Community Action. All details, 2015 funding priorities and the application forms are available on the Chesshire Lehmann Fund website at For enquiries please email

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Share you BESN photos!

If you have been able to take any photos of your BESN events/activities, please do share them with the BESN Team as we are really keen to build up a bank of images demonstrating your projects and the type of activity delivered through the Network. Do upload your images to the 'Photo's section of this website, or please feel free to email them to the BESN mailbox and simply include a brief caption on what the image depicts.

We'll aim to share the best pics in future editions of the BESN Newsletter.

Thanks for your help with this!

The BESN Team  

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Funding announced for 2015-16 BESN programme

The chancellor George Osborne has announced in today's pre-election Budget that the Government will fund another year of the Big Energy Saving Network programme and Big Energy Saving Week campaign in 2015-16. The Budget in full is available here and the following excerpt about BESN is on page 56:

•The government is committed to improving competition in energy markets, to lower bills for consumers and drive efficiencies and innovation. In February 2015, the government launched the ‘Power to Switch’ campaign to help consumers reduce their energy bills by shopping around for the best possible deal. Over 300,000 households switched electricity supplier in February, up 30% on the same period in 2014. Households switching energy supplier via a price comparison website are currently saving an average of around £300 on their annual energy bill as a result.
•The government commits to respond quickly to any recommendations from the Competition and Markets Authority’s ongoing investigation into energy markets and to take forward appropriate implementation as quickly as possible. The government will also provide £1.3 million to fund the Big Energy Saving Network in 2015-16 (£1million funding for the BESN which is the same as this year and the remainder will support the Big Energy Saving Week in October 2015, exact dates TBC). This will enable the BESN frontline workers to reach a predicted 100,000 vulnerable individuals, helping them to cut their energy bills.

The BESN Team are delighted that the Network will continue for a third year and that its value and impact has been recognised by Government. This is down to your hard work and achievements in delivering the objectives of the BESN. We are really proud of the Network and look forward to receiving your Final Reports and Case Studies by the 20th March to help us understand the overall impact of this year's programme.

Thank you for your continued effort in making the Network a great success!

The BESN Team

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We hope your BESN projects are going well - please remember that your BESN Final Report and 2 Case Studies are due for submission by the 20th March. Please do refer to the last Members Newsletter (issued on the 12 March & available in the 'Resources' section of this website) for further guidance on submitting both your Final Report and Case Studies.

Your Final Report needs to be submitted to DECC via SurveyMonkey using this link (please only access the link when you are ready to complete your entry in one-sitting). It is important that you also complete and save an electronic copy of the information submitted in your final report for your own record.

Kind regards,

The BESN Team

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Secretary of State praises the BESN

Secretary of State Ed Davey recently featured in The Independent praising the work of the Big Energy Saving Network:

But one of his proudest achievements is the rarely mentioned Big Energy Saving Network. “I keep going on about it because I believe it’s really a very significant development and it’s the best £2m I’ve spent,” he says.

It’s a £1m a year programme – now in its second year – set up to support a range of organisations such as housing associations and the Citizens Advice Bureau deliver help and advice to vulnerable consumers. Project are led by specially-trained “Champions”, voluntary workers who co-ordinate the training of further volunteers and front line workers. They in turn advise consumers on how to cut energy bills through switching tariffs or payment method and exploring eligibility for the Warm Home Discount or energy efficiency offers.

“It’s important because it’s trusted third parties helping out,” Mr Davey points out, reflecting the fact that trust in our big energy firms among consumer is at an all-time low. “We’ve given these volunteers skills, training and confidence to be able to help vulnerable people deal with energy issues. It’s made a difference.”

The BESN Team are delighted that your hard work and continued effort in delivering the programme has been recognised by the Secretary of State.

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Energy bills explained

YouGov research on behalf of uSwitch found that 75% of people find energy bills confusing, and only 4 in 10 could understand the calculations on their bill.

uSwitch have created a short video on how to get the info from your bill that you need to switch, and they have also produced guidance on reading your energy bill which might be helpful for consumers. Have a look on their website.

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The National Institute for Health and Care Excellence have released guidelines for commissioners, managers and health, social care and voluntary sector practitioners who deal with vulnerable people who may have health problems caused, or exacerbated, by living in a cold home. It will also be of interest to clinicians and others involved with at-risk groups, housing and energy suppliers.

This guideline makes recommendations on how to reduce the risk of death and ill health associated with living in a cold home. The aim is to help:
•Reduce preventable excess winter death rates.
•Improve health and wellbeing among vulnerable groups.
•Reduce pressure on health and social care services.
•Reduce ‘fuel poverty’ and the risk of fuel debt or being disconnected from gas and electricity supplies
•Improve the energy efficiency of homes.

Improving the temperature in homes, by improving energy efficiency, may also help reduce unnecessary fuel consumption.

A wide range of people are vulnerable to the cold. This includes:
•people with cardiovascular conditions
•people with respiratory conditions (in particular, chronic obstructive pulmonary disease and childhood asthma)
•people with mental health conditions
•people with disabilities
•older people (65 and older)
•households with young children (from new-born to school age)
•pregnant women
•people on a low income.

The health problems associated with cold homes are experienced during ‘normal’ winter temperatures, not just during extremely cold weather. Year-round action by many sectors is needed to combat these problems. This includes:
•prioritising which homes are tackled first
•shaping and influencing the decisions about how homes are improved
•developing the research agenda.

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More people will enjoy a warmer home for less thanks to the third release from the Green Deal Home Improvement Fund (GDHIF) worth up to £70 million.

From midday, Monday 16 March, the popular scheme will open to new applications for the new release of funding, with up to £5,600 available to households in England and Wales to help with the cost of installing certain energy saving measures such as solid wall insulation, double glazing, boilers, cavity wall and floor insulation.

Energy and Climate Change Secretary Ed Davey said:

“We’re helping families keep warmer for less – driving bills down by encouraging more competition between energy suppliers and making over one million homes more energy efficient.
“Households up and down the country are reaping the benefits of a warmer home thanks to the Green Deal Home Improvement Fund. And now, with more money available, thousands more can benefit.”

More than 25,000 households have already received a voucher for The Green Deal Home Improvement Fund since it launched in June 2014. For the third release of funding, money has been increased for the two measures offer. Domestic energy customers will be able to receive:
•up to £3750 for installing solid wall insulation;
•and/or up to £1250 for installing two measures from an approved list;
•up to £100 refunded for their Green Deal Assessment;
•up to £500 more if applying within 12 months of buying a new home.

The £70 million for the third release will be available for applications for solid wall insulation and/or the two measures offer until all the funding is allocated.

Energy and Climate Change Minister Amber Rudd said:

“This winter the government has helped people save money while keeping warm - taking an average of £50 off household bills and making it quicker and easier to switch supplier. But to cut bills every winter people need to use less energy.
“ We’ve already improved over one million homes to make them more energy efficient and we want to help more. Thanks to the Green Deal Home Improvement Fund thousands of families will enjoy lower bills and a warmer home for years to come.”

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Would you or your colleagues benefit from over 30 years of award-winning Fuel Poverty Training expertise? Why not take advantage of National Energy Action’s Training Voucher scheme?

Simply purchase a NEA training voucher now and redeem it any time in the financial year 2015-2016. Choose from the following courses or NEA can design a course to fit your needs:

City & Guilds Accredited Courses

• Level 3 Award in Energy Awareness 6281-01
• Level 2 Award in Fuel Debt Advice in the Community 6281-16
• Level 3 Award in Renewable Energy in the Home 6281-02
• Level 1 Award in Introduction to Household Energy Efficiency 6281-15

CPD Certified Short Courses

• Fuel Debt Advice in the Community
• Introduction to Energy Awareness and Fuel Poverty
• Energy Awareness Modular course
• Fuel Poverty and Health
• Identifying Vulnerability
• Smart Meter Training for Communities
• Smart Meter Training for Installers
• Tackling Fuel Poverty within Social Housing
• Understanding Fuel Poverty and Fuel Debt in Social Housing
• Energy Champions in Social Housing
• Train-the-Trainer: Delivering Community Presentations
• Introduction to Renewable Heat and Electricity in the Home

E-Learning Courses

• Level 3 Energy Awareness 6281-01
• Fuel Poverty and Health
• Fuel Bill Management

For further information see the NEA Training website here.

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The new fuel poverty strategy sets out a revolutionary approach to identifying and targeting England’s energy inefficient homes.

Future governments will now, for the first time, be required by law to tackle fuel poverty by making the coldest, leakiest homes in England more energy efficient.

This new fuel poverty strategy – the first for over a decade – outlines challenges and actions for the next 15 years to ensure future Governments take the right steps to tackle fuel poverty and get help to those who need it most.

A new legally binding target – in force since December 2014 – is at the heart of the new strategy. It requires a minimum standard of energy efficiency (Band C) for as many fuel poor homes as reasonably practicable by 2030.

Early measures to tackle the problem of fuel poverty and hit the new target include:
•New regulations so from April 2018 private landlords cannot rent out energy inefficient properties (homes with Energy Performance ratings below ‘E’)
•Tackling the problem of fuel poverty in off gas grid properties with a new £25 million fund to help people install central heating systems for the first time
•Extending the successful ECO scheme to 2017, so that a further 500,000 properties will be made cheaper and easier to heat, building on the one million homes that ECO and the Green Deal have helped in the last 2 years

The strategy prepares the ground for future new measures with a series of pilots focused on priority areas, ranging from health aspects of fuel poverty through to specific housing types like off gas grid properties and park homes.

A £3 million pot for such pilots will see £1 million released immediately to scale up local ‘warmth-on-prescription’ projects to help primary healthcare professionals such as GPs play a much larger part in tackling fuel poverty. In the coming months up to £2 million more will be released to support innovation pilots, not just in health but also for off gas grid, park homes and community energy approaches.

Unveiling the strategy, Energy and Climate Change Secretary Ed Davey said:

“Today marks a crucial step towards a future free from cold homes and bloated energy bills in England. We now have a legally binding commitment to plug our draughtiest houses – adding to the 1 million homes we’ve made warmer and cheaper to heat.
“From tackling fuel poverty in the private rented sector to facing up properly to the challenges of rural off gas grid fuel poverty, this strategy marks a significant change from the old approach.
“Yet even as we implement new regulations and new spending priorities to make homes warmer, we are planning for the next phase of cutting fuel poverty, with a series of key pilots, especially into the link between improving health and cutting fuel poverty.”

Households in fuel poverty in the least energy efficient homes (Bands F and G) typically face energy costs that are £1,000 more than those in higher quality homes. To help focus support where it is needed most, the strategy introduces interim milestones to get as many as fuel poor homes as reasonably practicable up to a minimum energy efficiency rating of Band E by 2020 and Band D by 2025.

Minister for Energy and Climate Change Amber Rudd:

“We want the fall in levels of fuel poverty seen under this Government to continue - so that cold homes are gone for good.
“That’s the future we’re presenting, alongside our ambitious targets, so even more households can join the 1 million homes already reaping the benefits of lower energy bills and warmer homes this winter.”

Last month, the government laid draft regulations to introduce minimum energy efficiency standards that will see up to 1 million people renting from private landlords benefit from warmer and cheaper to heat homes. Many of the poorest tenants will benefit and, with government support, landlords can improve their properties at no upfront cost – and landlords will only have to make improvements that are cost-effective. This will be backed by a new law to give tenants the right from April 2016 to request consent for improvements that the landlord cannot unreasonably refuse.

Nearly 2 million heating and energy efficiency measures have already been installed across the country. With ECO being extended to 2017 an extra half a million people will be able to keep warm for less, including many low-income, vulnerable households. This is on top of half a billion pounds of investment in energy efficiency schemes over three years, including the Green Deal Home Improvement Fund.

Dr Tim Ballard, Vice-Chair of the Royal College of General Practitioners, said:

“The Royal College of GPs welcomes this new fuel poverty strategy. It marks an important turning point in acting on what we have known for some time: that cold homes contribute to the most vulnerable people being unhealthy and can even be lethal for them.
“The new strategy provides a long-term framework in which the health sector has a vital role to play, in partnership with Government. The new funding for health-related pilot projects is especially needed and will help build the case for more investment to cut the cost of warmth and help reduce the burden of cold homes on the health service.”

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BESN Final Report template and link to SurveyMonkey

A reminder that each Champion led project is required to submit a Final Report detailing your Big Energy Saving Network activity for the project as a whole. As you can see from the Final Report template, this covers information relating to monthly activity delivered in March as well as your overall project delivery across October 2014 – March 2015.

Your Final Report should be submitted via SurveyMonkey by the 20th March 2015. The link to SurveyMonkey is here.

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