All Posts (167)

The Final Report questions ...

Hi all,


Very soon the final report survey link will be available. We thought it would be good to show you some of the extra questions added so you can prepare your answers beforehand.

Listed below are the added questions to the report, please ensure you give detailed responses to these;

  • What were your key successes during the project? Examples could include an outcome for a consumer, excellent feedback from a frontline worker, an unexpected outcome, a successful approach to delivering your BESN objectives etc.
  • What were the biggest barriers/uncertainties you faced during delivery of your BESN project?
  • What actions were most effective in overcoming the barriers you have selected? (in relation to the previous question)
  • Were any new partnerships formed as a result of your BESN project?
  • What difference has being involved in the BESN made to your organisation?
  • NEA and BEIS have really enjoyed working with you and would like to hear from you. Do you have any comments or feedback about the BESN model?
  • Comment on the BESN model/approach? What would you like to see the BESN achieve in the future? What was the reception for BESN like amongst consumers/frontline workers? What could be done to further support Champions during the delivery phase?

If you have any questions or queries please email


Many thanks,


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Fuel Poverty Assessment Tool

Hi all,


I hope you are well and hurdling through the final stages of the project. The work we have seen so far has been great.


I just wanted to alert your attention to the updated Assessment Tool for Low Income/High Costs (LIHC) Fuel Poverty – Final Stage 3 which is available for you to take a look at.

This project is aimed at developing a flexible assessment tool to target low income/high costs (LIHC) fuel poverty, jointly funded by the Joseph Rowntree Foundation, Citizens Advice, National Energy Action and Eaga Charitable Trust.

If you would like to have a look at this report in detail, follow this link.

All the best,



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Thank You

Hi all,


Thank you for submitting your survey results, we have a had a great response. 

If you need anything from us please let us know, we are here to help you in any way we can. 


Thank you,


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NEA Champion Visit

Hi All,


On Monday i went along to Hartlepool to visit an event with Hartlepower CIC. We spoke to a few local people who needed help with switching and also gave out general advice around energy awareness within the home. 

Hartelpower CIC had been invited to set up a stall at an event titeld 'Food and Fuel Fair' at the local community centre, which included a whole range of advice sessions throughout the afternoon.

Even though another organisation had organised the event it was a great opportunity to chat to the community and help those in need of energy advice.

Seeking other opportunities to reach the local community is a great way to meet those who may be in need of advice or training. Take a look at what is going on in your area and see what you can attend. 


Many thanks,


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SSE Warm Home Discount

Dear Champions,

I wanted to share some information about the SSE Warm Home Discount scheme that has been passed on to me. 

SSE’s Warm Home Discount Scheme for 2017-18 will be closing to new applications from close of business on Thursday 18 January 2018.

Customers who requested a paper form before the scheme closed will have 14 days to return their completed form, and should return by the date specified on their application to avoid disappointment.  

For further information please contact SSE at or 0800 300 111

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NEA Fuel Poverty Forums

NEA holds regional Fuel Poverty Forums three times per year throughout England and Wales.

Fuel Poverty Forums:

  • Are aimed at strategic policy makers and front line service providers
  • Examine policy and practical initiatives related to fuel poverty and delivering energy efficiency solutions at a local, regional and national level
  • Showcase innovative provision and best practice
  • Promote dialogue and discussion on a wide range of sectoral issues Help NEA shape policy developments and campaigns.

Interested in knowing more? … then attend the next forum in your region. Please register your attendance by visiting NEA website or sending an email to with the details of the event you would like to attend. 

Forthcoming Forums

Date/Time Event
9:00 am – 12:30 pm
North East Fuel Poverty Forum
Community Safety Centre (Fire Service), Darlington
11:30 am – 5:00 pm
London and South East Fuel Poverty Forum
Camden Town Hall, London
9:30 am – 12:30 pm
North West Fuel Poverty Forum
Methodist Central Building, Central Hall, Manchester
9:00 am – 12:15 pm
West Midlands Fuel Poverty Forum
St Martin in the Bullring, Birmingham
9:30 am – 12:30 pm
Yorkshire and Humber Fuel Poverty Forum
York CVS, York
10:30 am – 3:30 pm
South West Fuel Poverty Forum
Headway Devon, XCentre, Exeter
12:30 pm – 4:00 pm
Eastern Fuel Poverty Forum
West Suffolk House, Bury St Edmunds Suffolk
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Bringing the Network Together

Dear Champion,

Welcome to the 2017/18 Big Energy Saving Network (BESN)!

National Energy Action (NEA) is organising a series of Practical Information and Networking events which all BESN Champions are requested to attend.

The aim of these events is to provide an update on recent developments in the areas of policy relevant to your BESN activities; provide clarity and guidance on the monitoring and reporting element of the Programme; and share further information, materials and training to enable the Programme to most effectively engage hard to reach consumers. The events will also include interactive workshops which will provide an excellent opportunity for Champions to share delivery experiences, practical information and tips. We really welcome your expertise and contributions at these events!

Volunteers assisting with the delivery of your BESN projects are also very welcome to attend.

The current schedule of the events is as follows:







London / South East









Please reserve your place at one of these sessions by contacting Lynsey Thompson by the 27th October – ; tel: 0191 269 2931.

I look forward to seeing you at one of these events!

Best wishes,


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BEIS Big Energy Saving Network 2017/18

The BEIS Big Energy Saving Network application process is now open!

The Big Energy Saving Network (BESN) is a £1.7 million programme jointly funded by the Department for Business, Energy and Industrial Strategy (BEIS) and National Energy Action (NEA) to support eligible third sector organisations and community groups deliver help and advice to vulnerable consumers.

Following the success of the first 4 years, BEIS is pleased to launch the application process for grant funding of the 2017 to 2018 programme. The Big Energy Saving Network delivers an extensive programme of outreach to vulnerable consumers, focused on helping them reduce their energy costs and consumption.

This funded outreach programme will run through autumn/winter 2017 to 2018, with outreach activity concluding on Friday 30 March 2018. The programme of outreach will be led by specially trained Network Champions who will co-ordinate the training of further volunteers and frontline workers. These volunteers and frontline workers will in turn deliver proactive advice to consumers on energy issues via an assisted action approach.

Eligible third sector organisations and community groups are invited to make an application for funding by no later than 5pm on Friday 27 October 2017.

The BEIS funding is in addition to the NEA funding, the same organisation can apply for funding through NEA and BEIS, but please note that the same Champion cannot be nominated by more than 1 organisation and that a Champion appointed by NEA cannot be nominated for BEIS funding.

The Guidance Document and Application Form can be found on the BEIS website.

If you have any questions about the application process please contact

Many thanks, 


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Assurance Report

You will find your Assurance Report at Annex 3 of your Grant Agreement, but it is also on the resources page of the website and the link above. 


The Assurance Report is to be completed by your organisation’s chief financial officer, head of organisation or independent accountant.  The Assurance Report is to confirm that as part of the Big Energy Saving Network project, your activities and reporting requirements are true and accurate: you have complied with the terms and conditions of the Grant Agreement; and have incurred expenditure of £5,000 per Champion or more.


The report also asks that if you have not incurred expenditure of £5,000 that you either return the remaining funds or do not submit a claim for the outstanding additional payment.   

Please submit your Assurance Report by the 29th March 2017 via the BESN inbox –  Please put the name of your organisation and your BESN reference number in the subject box of your email.  


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End of Project Planning

We are nearing the end of the project for 2016/17, so it’s time to get a few things in order.


Delivery of your Big Energy Saving Network project must be completed by the 24th March 2017, please do not include delivery after this date in your final report. We will be sending out the Survey Monkey link for the final report next week.


It looks like most organisations are going to meet their targets for the year, but if you are concerned that you might not reach your targets, if you haven’t already done so, please get in touch so we can have a chat.


Before we can release the final payments, we need to have the following in place:

  • You have fully achieved both your Consumer Engagement and Frontline Worker targets for your project
  • You have submitted your final report by the 29th March 2017
  • You have submitted your organisations Assurance Report by the 29th March 2017
  • You have submitted a BESN case study by the 29th March 2017


Please submit your documents by the 29th March 2017 via the BESN inbox –   Please put the name of your organisation and your BESN reference number in the subject box of your email. 


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