News

All Posts (155)

Assurance Report

You will find your Assurance Report at Annex 3 of your Grant Agreement, but it is also on the resources page of the website and the link above. 

 

The Assurance Report is to be completed by your organisation’s chief financial officer, head of organisation or independent accountant.  The Assurance Report is to confirm that as part of the Big Energy Saving Network project, your activities and reporting requirements are true and accurate: you have complied with the terms and conditions of the Grant Agreement; and have incurred expenditure of £5,000 per Champion or more.

 

The report also asks that if you have not incurred expenditure of £5,000 that you either return the remaining funds or do not submit a claim for the outstanding additional payment.   

Please submit your Assurance Report by the 29th March 2017 via the BESN inbox – besn@decc.gsi.gov.uk  Please put the name of your organisation and your BESN reference number in the subject box of your email.  

 

Read more…

End of Project Planning

We are nearing the end of the project for 2016/17, so it’s time to get a few things in order.

 

Delivery of your Big Energy Saving Network project must be completed by the 24th March 2017, please do not include delivery after this date in your final report. We will be sending out the Survey Monkey link for the final report next week.

 

It looks like most organisations are going to meet their targets for the year, but if you are concerned that you might not reach your targets, if you haven’t already done so, please get in touch so we can have a chat.

 

Before we can release the final payments, we need to have the following in place:

  • You have fully achieved both your Consumer Engagement and Frontline Worker targets for your project
  • You have submitted your final report by the 29th March 2017
  • You have submitted your organisations Assurance Report by the 29th March 2017
  • You have submitted a BESN case study by the 29th March 2017

 

Please submit your documents by the 29th March 2017 via the BESN inbox – besn@decc.gsi.gov.uk   Please put the name of your organisation and your BESN reference number in the subject box of your email. 

 

Read more…

Fischer Future heaters - tech advice please

Hi, 

Has anyone come across Fischer Future Heat? I've just been out to visit someone who is on E7. She replaced her two NSH with these new heaters last September. 

The Fischer heaters are a bit like short term NSH, they only operate on the day rate tariff and are fully programmable. They have a clay core that stores heat. So the programmer controls the heater which draws electricity to heat the core and then releases it into the room. Their advice is to set the room temp to 20-21, but they also have a minimum temp and advise you set it to 18 so the system never lets the room fall below 18, even outside of your programmed 'ON' periods. Because, they say, this way the heater only has to increase the room temp a few degrees back up to the comfortable day time rate, rather than let the room cool down over night and need a lot of energy to heat in the morning.

I am not sure about this, surely it takes the same amount of energy to heat a room to a certain temperature whether you do it quickly or slowly?? Energy in must equal heat out, minus a few losses. This lady prefers it cooler overnight anyway so we have just reduced her minimum temp to 16, we'll see what effect that has.

The next alarm bell is rung by the fact that the company has just contacted her offering their own new electricity tariff, 15.19p/kWh (no night rate)

Also my client has used almost three times as much electricity on her day rate this winter with the new heaters compared to last winter when she had the old NSH. I would've though this would be balanced by a reduction on the night rate consumption, but it has not. Presumably because the new heaters are still coming on overnight to maintain the advised minimum 18.

Its a top floor 2 bed flat, insulated walls and roof and double glazed.

I'm hoping the heaters are just being used incorrectly, but worst case scenario is that the heater are simply high energy users, installed on a E7 system on the higher day rate. The sneaky company then sets up its own supply company to sell expensive electricity to the owners.

Does anyone have any advice or experience with these heaters? I was wondering about switching my client to a standard non-E7 tariff, but she has an off-peak water heater on E7.

Thanks, 

Sophie

Read more…

Case studies

Dear all,

We are fast approaching the end of the 2016/17 project period. We have so far received very few case studies. Could you please send these to me at anahit.aharonyan@nea.org.uk copying besn@decc.gsi.gov.uk as soon as you can?

We are also very much interested to shadow your events/activities/advice outreach sessions or training events to see the good work you are doing on the ground.

Can you please send me the details of the events planned in the next few weeks that you would be happy for us to come along to?

Many thanks

Anahit

Read more…

Identifying good practice

Dear champions,

We are looking to do a couple of site visits to identify good practice. If you have any activities or events planned as part of the BESN programme in the next few weeks until the end of the project that you would be happy for NEA to shadow, please drop me an e-mail with the details at: anahit.aharonyan@nea.org.uk copying besn@decc.gsi.gov.uk.

Many thanks,

Anahit

Read more…

January/Interim Report Deadline Extended-13 Feb

Interim Report - January 2017

The link to submit BESN January data is now available on Survey Monkey https://www.surveymonkey.co.uk/r/Q6N65TZ Due to the delay in releasing the Survey Monkey link due to staff sickness we are extending the deadline for submitting January data to the 13th of February 2017.

In this report we are asking you to submit data on the activities delivered in January: we are also asking you to provide information as to the confidence on meeting your targets and outcomes by the end of the project year. This will help us to identify any issues with delivery and offer support, where required. All evaluation documents including the reporting guidance can be found under the Resources section on the BESN Website.

Please note that once this Survey has been completed you cannot access a copy, so please ensure that you complete and retain BESN4 - Monthly Summary for your own record.

If there are any queries, do get in contact.

Many thanks

Anahit

Read more…

Faith & Power Communications Toolkit

Faith & Power Communications Toolkit

 With thanks to UK Power Networks and our community partners, the Islamic Foundation for Ecology and Environmental Sciences Eco Islam (IFEES) and Enfield Somali Community Association, London Sustainability Exchange (LSx) are pleased to announce our Faith & Power Communication Toolkit.

The Toolkit has been designed with and for the Islamic audience in the context of energy saving and support, while at the same time offering practical insight and advice for anyone working with this particular faith group. It is particularly relevant for anyone involved in the Big Energy Saving Network, or interested in thinking about honing their social marketing skills.

We invite all Islamic and non-Islamic organisation to give it go and strongly encourage you to give us you feedback by following this link.

Click here to download the Toolkit or to find out more or to give more detailed feedback please contact Ben at B.Hudson@LSx.org.uk to arrange a conversation. 

Read more…

Oil

Hello,

Is there anywhere I can find more information about help for homes who have oil instead of gas? E.g. smart meters (would the smart meter only read the electricity) ?

Thanks

Louise

Read more…

Changes to the Confidence Code

1 - removal of the requirement for a ‘whole market’ comparison of tariffs; 2 - replace with a partial view only those tariffs sites can switch. I can't see how this improves market competition, if the comparison sites are reducing the range of suppliers they present. Could someone explain this for me?! When does this change come into effect?
Read more…

December Report – deadline 11th January 2017

Hello and Happy New Year! 

Your BESN Monthly Summary is due covering the period of December 2016. The monthly summary must be compiled and submitted by 11th January 2017.

 

This summary must be submitted via SurveyMonkey.  Please follow the link below and submit your report – you will need to submit this in one sitting as you are unable to save!

 

https://www.surveymonkey.co.uk/r/Y57XPXC

 

 

All evaluation documents including the reporting guidance can be found on the BESN Website.

 

Please also note that once this Survey has been completed you cannot access a copy, so do ensure that you complete and retain BESN4 - Monthly Summary for your own record.

If you have any questions about submitting your report - please email besn@decc.gsi.gov.uk 

 

Read more…

Interim Report

Hello,

Thank you for submitting the Interim report.

Some of you have reported financial savings from switching when no consumers switched on the day. When reporting Annual estimated cost saved by switching, we ask you to report the actual figure saved from switching rather than the potential savings figure. As such, please only include the figure in the aggregated sum for Annual estimated cost saved by switching if the consumer actually switched on the day: you will notice that it is explained on the one-to-one advice record sheet that where consumers did not switch on the day, then that box should not be completed and the figure not reported.

BESN project is all about helping vulnerable consumers reduce their energy costs through assisted action on tariffs, switching and take up of energy efficiency offers, so we would ask champions to spend time with vulnerable consumers to uncover these options during one-to-ones and record these outcomes on the consumer one-to-one sheet which is available under the Resources section.

Thanks

Anahit

Read more…

Warm Home Discount Schemes

Hello, 

I have been advised that both the E.On and the Ovo Warm Home Discount Broader Group schemes have now closed for 2016/17.

The E.On page is saying that you can still register people for next year, but not for but 2016/17 - https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount

The Ovo page is saying that they are accepting applications, but when you click on the link to make the application, you get a message saying the scheme is closed. https://www.ovoenergy.com/ovo-answers/topics/payments-and-statements/payments/what-is-the-warm-home-discount.html

I hope this is helpful - keep me posted if you hear of anymore schemes closing so we can keep everyone up to date. 

Thank you!

Helen 

Read more…

Interim Report – Deadline 7th December

Hello,

The second BESN Monthly Summary is due covering the period of November 2016. The monthly summary must be compiled and submitted by 7th December.

For this report we are asking you to provide information for the activities you have delivered in November, but we are also asking you provide information as to the confidence you have for delivering the project and meeting your targets.  Please do let us know if there are any issues with a project so we can get in contact and provide any assistance we can. 

This summary must be submitted via SurveyMonkey.  Please follow the link below and submit your report – you will need to submit this in one sitting as you are unable to save!

https://www.surveymonkey.co.uk/r/9WWS876

All evaluation documents including the reporting guidance can be found on the BESN Website.

Please also note that once this Survey has been completed you cannot access a copy, so do ensure that you complete and retain BESN4 - Monthly Summary for your own record.

Please only submit data for which you can provide evidence, we audit 10% of projects so you may basked to provide evidence and supporting documents for your report.  

Thank you!

Helen 

Read more…

Smart Energy GB in Communities

Hello,

When we have been looking through the reports you have been submitted for delivery in September and October, we can see that you are doing a lot of work around smart meters and helping vulnerable households about the the choices involved with installing a smart meter.  We therefore thought it might be helpful for you to have a bit more information about National Energy Action's (NEA) work that might help you support your community with advice about smart meters. 

Smart Energy GB in Communities, which is being delivered by a consortium of charities led by national fuel poverty charity NEA, is part of Smart Energy GB’s consumer engagement campaign helping to inform and inspire people about smart meters and the positive changes they can bring.  Through Smart Energy GB in Communities NEA is partnering with regional and local organisations from the voluntary, private and public sectors, to engage hard to reach individuals and help them understand how they can benefit from smart meters.  The focus for 2016 is on partners who work with the following priority groups:

  • District heating customers
  • Lack of proficiency in English or Welsh
  • Lacking basic digital skills
  • Learning disability
  • Low literacy
  • Memory impairment
  • No personal internet access
  • Off-gas grid customers
  • Prepay customers
  • Private tenants
  • Severe or profound deafness
  • Social housing tenants

If you work with any of these groups and would like to find out more about becoming a partner in the campaign or receiving a FREE staff briefing on the smart meter roll-out, please contact communities@nea.org.uk. NEA can also provide information about potential grants, training and resources to support your organisation’s engagement with the campaign.

There is more information in the attached flyer: Smart Energy GB in Communities

Read more…

Practical Information and Networking Workshops

These events are to provide information and support to help you deliver your Big Energy Saving Network project, there will be speakers from the Department of Business, Energy and Industrial Strategy, energy tariff switching sites and previous champions with lots of helpful tips about helping people save money on their energy bills.

If you have yet to book onto these sessions please contact Lynsey Thompson to reserve a place – lynsey.thompson@nea.org.uk; telephone: 0191 269 2931. If there are others amongst your organisation who will be supporting your delivery, such as volunteers, they are also welcome to join the sessions.

Registration will begin at 10:45 and the session will finish at 15:00. 

Read more…

Welcome

Welcome to the Big Energy Saving Network website!

On this site you will find all the programme resources, deadlines, archived newsletters, photos and event details. The site is designed to support your delivery of the programme and provides you a platform to share your work through pictures and blog posts.

If you have any question about the site and how to use it you can download the guide here.

If you have any questions about the BESN programme please email the BESN mailbox (besn@decc.gsi.gov.uk).

Thank you

The BESN Team

Read more…